Social – Communities

Communities

The Communities section focuses on evaluating a company’s approach to managing its impact on local communities to minimize risk and create value. This section asks questions about how the company manages, prevents, stops and remediates the impacts of its value chain operations on local communities, including consultation programs and initiatives. Questions also explore philanthropic activities including partnerships, donations and support of NGOs and community groups.

 

Helpful Resources

 

Important disclaimer:

Please note that there are no applicabilities in the questionnaire, this means that even if a user answers “no” to a question, the follow up questions will still apply to the user and result in a point loss. In particular,  if you answered “no/none” to the questions in this section asking if targets have been formally set and approved for a specific impact and/or topic area, the N/A answer option is not available for the related questions asking whether annual milestone targets have been met and whether those have been publicly reported, and you must answer “no”.

  • SCM01. Does your company monitor, measure and track the impact of its value chain operations on the rights of local communities? (Select all that apply OR None)

    About this question 

    Community rights refer to the rights of individuals or groups of people who live or work in a place or community affected by your company’s activities. This question evaluates whether your company has implemented an effective process to monitor its impacts on communities along its value chain.

    The activities and infrastructure associated with a company’s business can have significant social, cultural, environmental, and economic impacts on affected communities, which may be both positive and negative. These impacts can affect individuals or groups living or working inclose proximity to your company’s site, or those at a considerable distance but still influenced by your activities. Establishing a systematic process to identify and engage with vulnerable community stakeholders is essential to understanding and addressing these impacts.

    Examples of impacts might include generating jobs and economic growth in areas with high unemployment or competing with local businesses by opening a large retail store. Negative impacts could also include increasing road traffic, which may degrade air quality and road safetyor contributing to pollution, waste, and excessive land and water use through industrial activities, infrastructure, or transportation. Companies should ensure their practices do not harm affected communities and actively work to mitigate any adverse impacts.

    This section focuses on community rights  across various levels of the value chain but does not address the working conditions of supply chain workers. While workers and their families may also be community stakeholders, this question is not designed to cover workplace human rights issues.

    • Select one or more of the value chain levels, if you can demonstrate that your company has identified specific communities that may be impacted by its value chain operations at that level, and has put a monitoring process in place, which may include quantitative data (e.g., employment levels in a town, traffic or pollution levels near a work site) and qualitative data (e.g., stakeholder interviews, engagement with local groups, consultants, feedback from planning applications).
    • Select none if there is no monitoring of community rights in communities affected by your company’s value chain activities

    Answer options: Tier 4, Tier 3, Tier 2, Tier 1, Tier 0, Distribution & Logistics, Retail, Consumer Use, End of Life.

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_MQ_b (For: Brand, Brand and Retailer)

    Reference ID: scm_MQ_r (For: Retailer)

    Evidence

    Either

    • A link to published outputs of the value chain mapping process against local community impacts (e.g., factory/facility list indicating which tiers are mapped, published on the company website).

    or

    • Internal outputs of the value chain mapping process (e.g., factory/facility list indicating which tiers are mapped).

    and

    • Published or non-published documentation explaining the status of value chain mapping in the context of local communities (e.g., ESG report, ethical trade report, update on the corporate website), including which tiers are completely mapped.
    • A description of the process by which communities are identified for inclusion in your company’s community rights program, and how the action is agreed.
    • A description of the actions planned or underway to mitigate material risks for the company arising from its impacts and dependencies on affected communities.

    and

    • Evidence that the business tracks and assesses the effectiveness of its actions over time.
    • Evidence of oversight by board/senior leadership, such as ESG Committee minutes or board meeting papers

    Topic areas

    Community rights

  • SCM02. Has your company formally set and approved targets to address its impacts on the rights of local communities?

    About this question 

    Targets and indicators are critical to driving effective practices within a company.

    This question assesses whether your company has set targets to address any of the community impacts resulting from its operations. To ensure effective progress, targets should be specific, measurable, achievable, realistic and time bound (SMART targets). Additionally, targets should be approved by the company’s senior management, and relevant employees should be accountable for the monitoring and achieving KPIs. Companies should understand and be able to disclose the intended outcome of these targets on the lives of affected communities.

    • Answer yes if you can demonstrate that your company has set formal targets to address community impacts
    • Answer no if there are no formal targets in place to address community impacts arising from your company’s operations

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_Mg

    Evidence

    Either

    • A link to published targets, annual reports, or the provision of board minutes or internal strategic papers.

    and

    • Internal strategy or program documentation indicating targets and the intended outcome of the activity on the lives of affected communities.

    and

    • Documents explaining the process by which targets were set.

    and

    • Evidence of oversight by board/senior leadership, such as ESG Committee minutes or Board papers.

    Topic areas

    Community rights

  • SCM03. Does your company monitor and measure the social impact of its community contributions?

    About this question 

    This question evaluates whether your company adopts a systematic approach to monitoring and tracking the social impact of its community contributions.

    Companies can create positive social impact through their corporate contributions, but to ensure that these efforts are effective tools for change, they must be carried out strategically. This includes setting targets, monitoring progress and leveraging appropriate expertise, similar to the way other business activities are managed.

    Some companies make ‘ad hoc’ donations to charities without a social impact strategy or framework, and without measuring the results of those contributions. This approach often involves recording only the ‘amount donated’, which may provide informal benefits for individual charities or support employee engagement, but it is not a strategic method. By contrast, companies that partner with charities or community groups and align contributions with a stated corporate social purpose and defined social impact goals exemplify a strategic approach.

    It is important to implement a process for evaluating whether contributions achieve their intended social impact. This ensures that contributions are effective, that programs are delivering their stated goals, that the wider community is benefiting, and that no unintended consequences arise from these efforts.

    • Answer yes if you can demonstrate that your company’s approach to corporate giving is strategic and you can provide evidence that programs are measured and monitored effectively, informed by appropriate levels of social impact expertise
    • Answer no if your company makes no community contributions or if it makes contributions that are not supported by appropriate targets, monitoring and social impact expertise

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_Mw

    Evidence

    Provide

    • Documents demonstrating how data is monitored, collected, and recorded over time, and how impact is measured through qualitative or quantitative measures.

    and

    • Evidence of oversight by senior leadership, such as ESG Committee minutes or Board papers.

    and

    • Evidence that the business tracks and assesses the effectiveness of its social impact actions over time.

    and

    • A link to any third-party documents that show how community contributions are monitored, such as reports from beneficiaries (e.g., annual status reporting).
    • A link to any third-party documents that show how community contributions are measured, such as reports from NGOs or independent benchmarking assessments demonstrating impact.

    Topic areas

    Community contributions

  • SCM04. Has your company formally set and approved targets regarding community contributions? (Select all that apply OR None)

    About this question 

    Targets and indicators are critical to effective practices within a company. Setting targets in the area of community contributions indicates that corporate giving is taken seriously by your company and managed strategically.

    This question asks for evidence of targets related to your company’s community contributions. To drive effective progress, targets should be specific, measurable, achievable, realistic and time bound. Targets should be approved by the company’s senior management, and relevant employees should be accountable for the monitoring and achievement of KPIs.

    • Answer yes – financial donations if you can demonstrate that your company has set targets in relation to financial donations as part of its community contributions or social impact strategy. Note that ‘financial donations’ should only include charitable donations made from the company itself, not targets for employee or customer fundraising or payroll giving. It may include bursaries or donations to a corporate foundation
    • Answer yes – non-financial donations if you can demonstrate that your company has set targets in relation to making non-financial donations as part of its community contributions or social impact strategy, and that these targets have been approved by senior leadership. This can include the donation of products, materials, space, technology, support for employee fundraising or payroll giving, donation of employee time and expertise through volunteering
    • Answer no if there are no formal targets in place related to financial or non-financial donations to charities, community groups or social impact initiatives

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_NA

    Evidence

    Either

    • A link to published targets (e.g., ESG strategy or report, corporate website, Annual Report and Accounts).

    and

    • Internal strategy or program documentation indicating targets (e.g., Corporate Giving Strategy), including information on the intended outcome of the work in the lives of affected communities.
    • Evidence of oversight by board/senior leadership (e.g., ESG Committee minutes, Board papers).

    and

    • A link to any partnership agreements.

     Note: Financial donations’ should only include charitable donations made from the company itself, not targets for employee or customer fundraising or payroll giving. Bursaries or donations/non-financial donation to a corporate foundation can be included

    Topic areas

    Community contributions

  • SCM05. Did your company implement a specific program or strategy to identify, prevent, mitigate and remedy community rights impacts across its value chain and communities in scope?

    About this question 

    This question seeks evidence that your company has a program or strategy to deliver its human rights policy in relation to community rights, specifically to address potential or actual breaches of community rights. The program or strategy should include: clearly defined formal accountability, specific initiatives planned with timelines to achieve targets, and a dedicated budget. Companies should demonstrate actions or initiatives aimed at preventing, mitigating, or remediating negative impacts on affected communities, or achieving positive outcomes for these communities.

    Companies should also be prepared to disclose the need for changes to their own practices, as well as broader industry or collaborative action to address negative impacts.

    • Answer yes if you can demonstrate that your company has a community rights program or strategy in place to address community rights impacts and/or human rights in affected communities
    • Answer no if there is no program or strategy in place to address community impacts arising from your company’s operations

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_NQ

    Evidence

    Either

    • A link to a published strategy or implementation program.

    or

    • Internal strategy or implementation program documentation.

    and

    • Evidence of oversight by board/senior leadership, such as ESG Committee minutes or Board papers.
    • Oversight evidence should include the company’s assessment of the effectiveness of the program or strategy and the process used to carry out the assessment.

    and

    • Evidence of program implementation (e.g., community Human Rights due diligence,community mapping, impact assessments, reports from community liaison and consultation programs, grievance mechanisms for community members, specific community or remediation project reports).

    Note: Evidence can be in the form of reports, internal plans and/or other relevant documentation

    Topic areas

    Community contributions

  • SCM06. Did your company implement initiatives to identify and engage with affected communities, including community rights holders as part of its community rights program or strategy?

    About this question 

    Stakeholder engagement is a critical element of a community rights strategy and demonstrates good corporate governance. Community stakeholders are individuals or groups who live and work in areas impacted by your company’s activities. Those affected may reside and work geographically close to your company’s sites, or they may experience impacts while living farther away. Identifying which community stakeholders are vulnerable to negative impacts requires a systematic process of identification, analysis, planning, and implementation of engagement activities.

    Companies should take proactive steps to ensure that affected communities are aware of and trust the structures or processes in place to raise their concerns or needs and have them addressed effectively. This question asks whether your company is implementing an effective, documented program to identify and engage with communities affected by its operations.

    • Answer yes if you can demonstrate that your company has a documented program in place to identify and engage with community stakeholders affected by its value chain activities
    • Answer no if there is no stakeholder engagement in place, or if there is no evidence available of a strategic approach to engaging with community stakeholders

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_Ng

    Evidence

    Either

    • Published documents providing evidence of an engagement program in place across the value chain with community rights holders or credible representatives (e.g., NGOs, community leaders, community groups).

    and

    • Internal documents describing the process and outcomes of consultation, verified by a senior leader.

    and

    • Screenshots of documents or other materials demonstrating examples of liaison with community rights holders.

    or

    • Links or screenshots demonstrating engagement mechanisms used for stakeholder/community rights holder consultations (e.g., surveys, grievance mechanism platform).

    and

    • Internal documents describing the process and outcomes of consultation, verified by a senior leader.

    and

    • Screenshots of documents or other materials demonstrating examples of liaison with community rights holders.

    Topic areas

    Community contributions

  • SCM07. Where was your company's community rights program or strategy implemented? (Select all that apply OR None)

    About this question 

    Community stakeholders are individuals or groups directly or indirectly impacted by your company’s activities. Those living and working geographically close to your company’s direct operations—such as tier 0, retail, head office, or distribution and logistics operations—are often the easiest to identify and engage. These communities typically form the foundation of a company’s initial steps in addressing community rights.

    However, identifying communities affected by indirect activities, particularly in value chain tiers 2, 3, and 4, or those impacted by product disposal at the end of life, presents a more complex challenge. These communities, which may be harder to reach, often face the most severe impacts, such as violations of human rights, land rights, pollution, and resource extraction. This question encourages companies to demonstrate their efforts in identifying and engaging with stakeholders in these affected communities.

    Companies should take proactive measures to ensure that affected communities are aware of and trust the structures or processes established for raising concerns or needs and having them effectively addressed.

    • Select one or more value chain stages where you can provide evidence that your company’s community rights program is identifying and engaging with stakeholders or their representatives
    • Select none if you cannot provide any evidence of community stakeholder engagement across your value chain

    Answer options: Tier 4, Tier 3, Tier 2, Tier 1, Tier 0, Distribution & Logistics, Retail, Consumer Use, End of Life.

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_Nw_b (For: Brand, Brand and Retailer)

    Reference ID: scm_Nw_r (For: Retailer)

    Evidence

    Either

    • Documentation outlining the program with detail on each value chain tier implemented (Board paper, HR documentation/strategy, public document)

    or

    • Evidence of value chain community rights issues identification

    and

    • Evidence of implementation of programs within different Value Chain tiers (e.g., Internal documents, program implementation materials etc…)

    Topic areas

    Community contributions

  • SCM08. Did your company meet its annual milestone targets to address its community rights impacts in its value chain and communities in scope?

    About this question 

    This question asks whether the implementation of your company’s community rights strategy has met its own targets during the most recent reporting period.

    • Answer yes if you can provide evidence that 100% of your company annual milestone targets have been fully met
    • Answer partial yes if you can provide evidence that at least 50% of your company annual milestone targets have been fully met
    • Answer no if less than 50% of your company annual milestone targets have been fully met

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_OA

    Evidence

    Either

    • Evidence that the business tracks and assesses the effectiveness of its actions over time.

    and either

    • A link to a published report or update demonstrating progress against targets and milestones (e.g., ESG report, Annual Report and Accounts, progress update on the corporate website, DEI report).

    or

    • An internal progress report with evidence of oversight by board/senior leadership (e.g., ESG Committee minutes, Board papers).

    or

    • A report on your company’s progress from a third-party assessment framework, NGO, or benchmarking organization.

    Topic areas

    Community contributions

  • SCM10. Which of the following initiatives did your company implement as part of its community contributions program or strategy? (Select all that apply OR None)

    About this question 

    There are various approaches for a company to make community contributions to create positive impacts. This question provides an opportunity to indicate the breadth of your company’s strategic giving. We have separated donations made by employees (e.g., payroll giving, fundraising, etc.) from charitable donations made by the company and those generated as part of a cause-related marketing campaign.

    Your company’s contributions can positively impact its affected communities. When reporting, your company may specify which level of the value chain benefits from its social or environmental contributions. Examples could include a youth employment program benefiting a community around your company’s head office, a water program at tier 2, or a health initiative affecting consumers. A textiles donation or repair skills initiative could benefit communities affected by end-of-life disposal. Working closely with expert charity partners can support your understanding of the views of the communities your work is supporting.

    • Select formal corporate partnership if you have documented agreements with one or more charities
    • Select financial donations from company if your company has donated money either directly to charities/community groups or to its own corporate foundation. This should exclude any funds donated by employees, or customers. It can include donations made by your company to ‘match’ employee or customer donations
    • Select product donations from company if you have donated samples or clothing to charities or community groups. This can include donating products for fundraising by charities
    • Select cause-related marketing donations if you have collaborated commercially with a charity to raise awareness/funds for a particular cause or issue
    • Select other donations from company if you support community organizations and/or charities by providing business resources such as premises, meeting space, event space, technology
    • Select employee fundraising initiatives/challenges if you have a program to enable employee giving and engagement at work. This could be by organizing, funding or supporting challenge events, fundraising galas, sales, competitions or other fundraising activity connected with the workplace
    • Select employee charity donations through payroll if you have established a process by which employees can donate a portion of their salary to charities of their choice directly from their salary
    • Select donations of employee time/expertise if you have a structured approach to enabling employees to volunteer skills or time to charities and community groups
    • Select none if you cannot provide any evidence of the corporate contributions described above

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_MTA

    Evidence

    Provide

    Financial Donations:

    • A list of funds given during the assessed period.
      • Excludes: Donations made by employees or customers.
      • Includes: Donations made by your company to match employee or customer donations.

    Product Donations:

    • A document outlining quantities or costs (COGS) of donated samples or clothing to charities or community groups.
      • Includes: Donations of products for fundraising by charities.

    Cause-Related Marketing Donations:

    • Evidence of funds donated (e.g., certificates, receipts).

    Other Donations:

    • Evidence of business resources donated, including associated fiscal costs (e.g., premises, meeting space, event space, technology).

    Employee Fundraising Initiatives/Challenges:

    • A summary of programs (e.g., funding or supporting challenge events, fundraising galas, sales, competitions, or other workplace-related fundraising activities).

    Employee Charity Donations:

    • Evidence of a payroll giving approach, including:
      • Fiscal results (donations received by organizations).
      • Percentage of employees participating.
      • Any match funding provided by the employer.

    Donations of Employee Time/Expertise:

    • Evidence of the program, including:
      • Percentage of employees participating.
      • Fiscal equivalent values of time donated.
      • Organizations involved.

    Note: For these initiatives, evidence must include:

    • Evidence with board level approval (either a public document or internal document with evidence of board approval).
    • Evidence of how the activity connects with the company’s strategic approach to community contributions (either a public document or an internal document with evidence of board approval).

    Topic areas

    Community contributions

  • SCM11. Did your company enable employees to take paid time off to volunteer, or fulfill civic and voluntary governance roles?

    About this question 

    Employees can gain deeper insights into issues faced by their communities by working directly with non-profit and civic organizations. Companies can encourage community engagement through paid employee leave specifically for volunteering. This question evaluates whether your company supports and enables employees to fulfill civic roles such as governance in charities and non-profit organizations. While jury service is a legal requirement in many countries, it is often discouraged by managers, particularly for junior employees.

    Companies may also report which section of the community or value chain tier benefits from their community contributions.

    • Answer yes if you can provide evidence that your company actively supports its employees undertaking civic duties and voluntary governance roles
    • Answer partial yes if you can provide evidence that your company provides support and paid leave for employees carrying out civic duties (e.g., jury service)
    • Answer no if you cannot provide evidence that employees are supported in fulfilling civic duties

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_MTE

    Evidence

    Provide

    • A policy outlining active support for voluntary roles and volunteering.

    and

    • Documentation or program details outlining active support of volunteering, including:
    • Employees who participated in the reporting period.
    • Approval at board level (e.g., Board papers, HR documentation/strategy, public document).

    Optional supplementary evidence:

    • Evidence describing which section of the community is positively affected by the activity.
    • Records of voluntary roles and volunteering.
    • Internal newsletters or intranet information about the option for paid time off for these roles.

    Note: Answer yes if you can provide a policy and evidence of active support, answer partial yes if you can only provide a policy or more basic outline information and answer no if you cannot provide evidence or a policy

    Topic areas

    Community contributions

  • SCM12. Did your company meet its annual milestone targets for delivering on its community contributions goals?

    About this question 

    This question asks whether your company has successfully implemented its community contribution strategy during the reporting period.

    • Answer yes if you can provide evidence that 100% of your company annual milestone targets have been fully met
    • Answer partial yes if you can provide evidence that at least 50% of your company annual milestone targets have been fully met
    • Answer no if less than 50% of your company annual milestone targets have been fully met

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_MTI

    Evidence

    Either

    • Evidence that the business tracks and assesses the effectiveness of its actions over time.

    and either

    • A link to a published report or update demonstrating progress against targets and milestones (e.g., ESG report, Annual Report and Accounts, progress update on the corporate website, DEI report, etc.)

    or

    • An internal progress report with oversight by senior management (e.g., Board ESG Committee papers)

    or

    • A report on your company’s progress from a third-party assessment framework, NGO, or benchmarking organization

    Topic areas

    Community contributions

  • SCM13. Did your company report publicly on its community rights program targets and progress?

    About this question 

    The discussion of community-related issues is often not disclosed. However, preparing accurate, relevant, and timely information and reporting it publicly demonstrates transparency, which is widely recognized as a core principle of good governance. This question evaluates whether your company has publicly disclosed its progress in advancing community rights, including sharing information about progress made against targets set for affected communities.

    • Answer yes if you can provide evidence that your company has reported publicly on its targets and progress in Community Rights
    • Answer no if targets and progress have not been reported, or if there is no targets and/or progress to report in Community Rights

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_MTM

    Evidence

    Either

    • A link to the most recent published report containing disclosures related to your company’s community rights program and progress (e.g., ESG report, Annual Report and Accounts).

    and

    • A third-party report on your targets, if relevant (e.g., by a consultancy, NGO partner) or progress published on your company’s website.

    and

    • Evidence of how progress has been communicated with stakeholders in affected communities.

    Optional supplementary evidence:

    • Newsletters or other public communications about your programs and progress (not including internal newsletters).

    Topic areas

    Community rights, transparency

  • SCM14. Did your company report publicly on its philanthropic community contributions targets and progress?

    About this question 

    Providing transparency by reporting on philanthropic activities such as volunteering or donations is considered best-practice. This question asks you to confirm if you have reported your progress in Community Contributions and social impact publicly.

    • Answer yes if you can provide evidence that your company has reported publicly on its targets and progress in Community Contributions/social impact
    • Answer no if targets and progress have not been reported, or if there is no targets and/or progress to report in Community Contributions

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_MTQ

    Evidence

    Either

    • Link to most recent published report (e.g., ESG report, Annual Report and Accounts)

    or

    • Third-party report on your targets (e.g., by a consultancy, NGO partner) or progress published on your company’s website

    Optional supplementary evidence:

    • Newsletters or other public communications about your programs and progress (not including internal newsletters)

    Topic areas

    Community contributions, transparency

  • SCM15. Did your company consult with community stakeholders as part of the development of its community rights programs or strategies to inform their effectiveness towards driving positive impacts for affected people?

    About this question 

    Community stakeholders are people or groups of people who live and work in areas impacted by your company’s activities. These individuals or groups may be geographically close to your company’s sites or affected at a distance due to its activities. Engaging with stakeholders is a fundamental component of good governance, enabling companies to integrate diverse perspectives into business decisions.

    This question provides an opportunity to demonstrate how your company engages with communities affected by its business activities, including identifying material risks and opportunities to avoid causing or contributing to material negative impacts through its practices. Examples include activities related to planning, land acquisition, resource extraction, raw material production, natural resource use, or environmental impact management.

    Certain stakeholders may be marginalized or vulnerable (e.g., indigenous peoples) or represent specific viewpoints within a community (e.g., women or children). Companies are advised to respect the particular rights of these groups during the engagement process and document the steps taken. Engagement may involve direct interaction with community representatives or, where necessary, collaboration with credible proxies to ensure their perspectives are considered.

    • Answer yes if you can provide evidence that your company engaged with stakeholders, or credible representatives/proxies, as part of the development and implementation of its Community Rights strategy or programs
    • Answer no if you have no evidence of community stakeholder engagement, or if stakeholder engagement has not formed part of your strategy

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_MTU

    Reference ID: scm_MTU

    Evidence

    Either

    • Evidence of the consistent use of consumer feedback in the monitoring strategy, such as notes of interviews, reports/data from online feedback tools, or a grievance mechanism platform. This should include:
      • Whether engagement occurs with consumers or their legitimate representatives directly, or with credible proxies that have insight into their situation.
      • The stage(s) at which engagement occurs, the type of engagement, and the frequency of the engagement.

    and

    • Evidence that there is a process in place to measure the effectiveness of consumer engagement, including how the effectiveness of its engagement with consumers is assessed.

    and

    • Documents showing how community stakeholder feedback has been incorporated in the development of your company’s community rights approach.

    Topic areas

    Community rights, stakeholder engagement

  • SCM16. Did your company participate in any multi-stakeholder initiative to address community rights impacts and opportunities?

    About this question 

    Working collaboratively with other businesses, civil society or governmental groups is an effective way to drive progress in complex issues. Examples could include working with a group of local businesses, schools or parents to address issues that affect a small town where your company has a presence, or collaborating with industry peers on the impacts of raw materials sourcing in your supply chain.

    This question provides an opportunity to demonstrate that your company takes a collaborative approach by working with other businesses, civil society and stakeholders.

    • Answer yes if you can provide evidence that your company has participated in collaborative initiatives to address Community Rights challenges
    • Answer no if you have no evidence of collaborative work, if there is no community rights strategy, or if collaboration has not formed part of your strategy

    Applicability: Brand, Retailer, Brand and Retailer

    Reference ID: scm_MTY

    Evidence

    Either

    • Link to membership/signatory page or annual report published on the website of the relevant multi-stakeholder initiative(s), indicating the topics addressed and your company’s logo/name plus signatory/membership level during the reporting period

    or

    • Membership/signatory agreement/s including company’s name and level of commitment to addressing community rights impacts

    and

    • Document or link to information indicating how the topic is addressed by the multi-stakeholder initiative(s)

    Optional supplementary evidence:

    • Examples of your company’s involvement in the initiative(s)
    • Feedback from an NGO on your company’s contribution to the initiative(s)

    Topic areas

    Community rights, stakeholder engagement