To start on your Worldly journey, create an account on platform (app.worldly.io). Then learn how to navigate the Worldly platform and complete additional steps to ensure your success using our tools.

1. Create An Account

1) Go to app.worldly.io and click ‘Create an account’

2) Fill in your personal information. We recommend using your work email address.

3) Go to your email and confirm your email address via the button in the email

4) Once you have verified your email, you can create or join a company account. First select the company type.

5) Then you will be prompted to search for your company. We recommend searching to confirm there is not already an existing account, as any duplicate accounts will be declined. If you are sure, you can select ‘create a new company account’.

6) Next select your industry or industries.

7) Then fill in your company information and select create a new company account.

8) You have successfully created your new account! Follow the steps on the account homepage to complete the setup process.

9) Once you have successfully created your account, you can view your account and add any additional information (like a photo or website link) by clicking the ‘Account’ button on the sidebar of the homepage.

2. Add Team Members

Once you have created an account, additional team members can be added to the account to access the collected data, support in completing the modules, etc. To invite a new user to the account:

• Go to the ‘My Team’ tab and click the Invite New User button.

• Assign the user role –
  • Admin: Admins can fill out an entire Worldly or Higg Index assessment, manage modules, sharing relationships, accounts, and my team.
  • Editor: Editors can access a Worldly account and edit entire individual modules. Editors cannot request a module or share a module, post or unpost modules.
  • Reviewer: Reviewers can log into a Worldly account and view entire individual modules. Reviewers cannot edit modules, request a module or share a module, publish or withdraw modules.

• Add the email address and send the invitation. Once the user accepts, they will have access to the account.

To review a pending new user request:

• If a user has created an user account and requested to join your company account, it will appear as a request pending approval.
• Review the request and either approve or delete it using the buttons at the right.

3. Additional Platform Features

There are a number of extra features on the platform that are helpful to know and understand.

Support: Where you can find our support resources

• Submit a support ticket: this is another place to access our customer support and submit a ticket for any questions or issues you encounter.
• Live chat: starting a chat with our support team for any questions or issues you encounter.
• Learning center: this link will take you to our training site, with all our detailed training resources, e-learning course, training calendar and guidance.

• Join More Accounts: if you need to join another account on our platform, click this button to search for and request access to the additional account(s).
• Account profile: contains your account information, including your Worldly ID (Higg ID) number.
• User Profile: contains your user information, including email and email preferences.
• Subscriptions: review all subscription options available and purchase if you have not already.
• Team: Manage your team members in your Worldly account.

• Language: the platform can be changed into any of the available languages using the language button as well as the language of the automated platform emails. However please note that all modules MUST be completed in English, regardless of if you change the platform language.

• Beamer: the bell icon will share any important information such as tool releases or updates, upcoming trainings, etc.

4. OS ID Guidance

What is an OS ID?

The Open Supply Hub (OS Hub) is an open data tool for identifying global apparel facilities and their affiliations (“Contributors”). The OS Hub brings together facility lists from industry stakeholders into one map and registry and assigns each unique facility an OS ID.

The Worldly platform now allows each Worldly Facility account to be associated with the corresponding unique facility in the OS Hub. Using this integration, a Worldly Facility can search existing OS Hub records directly within the Worldly account management page and select the matching OS ID. If no matching record exists yet in OS Hub, a new record can be created automatically. Once the link has been established, value chain partners can find Worldly facility accounts using the OS ID, and the OS ID is also available in data exports and Worldly Index tools. The unique facility identifier provides an excellent way to discover facilities throughout the Worldly platform. The OS ID can be used to search for an account, join an account, request a share, and all the various ways you would use a Worldly ID.

If you have any questions on the OS ID, please visit the OS Hub website:  https://opensupplyhub.org/

How to Link OS ID

1. Go to your Account Profile on app.worldly.io, and click “Link to OS Hub Facility”

2. The Worldly portal will present you with potential matches to choose from.

3. Select from the presented options and click “Link this match.”

4. Update your account information to match the OS Hub record.

Once you find a match and after you click “Link this match,” Worldly will check the OS Hub facility name and address and allow you to update your Worldly account with the information in the OS Hub database.

5. Click the “Continue” button to complete the update and ensure your match is successfully linked.

How to Unlink OS ID

If you need to unlink an OS ID from a Worldly account, go to your account profile and click the blue link icon next to the OS ID. Then click “Unlink this OS ID.”

How to Edit OS ID

If you need to unlink an OS ID, go to your account profile and click the blue link icon next to “OS ID.” Then click “Link to a new OS ID.”

To link a new OS ID, the system will match and present you with all the available options, including the existing linked account. You will not be able to select the linked account. The check box will be disabled because you are already connected to this OS ID.

Select the correct account and click ‘link this match’. You will need to confirm that you wish to proceed with updating this information.

The new account will be linked and your profile will be updated.

How to Create an OS ID on the Worldly Platform

1. If you do not have an OS ID already, you can easily create one on the Worldly platform! Click “Link OS ID” in your Account Profile page.

2. The platform will not be able to find a match, and then you can click “Create a new OS ID”

3. Once the new ID has been successfully created, it will be linked to your account and you will be taken back to your Account Profile.

Using OS ID on the Worldly Platform

Once the OS ID is linked to a facility’s account, the OS ID can be found and used on the Worldly platform in these sections:

• Facility FEM and FSLM dashboard
• FEM and FSLM module page
• Share or Request a Module: account searching
• Facility’s account profile
• FEM and FSLM CSV file
• Adoption tool (cadence list view, CSV export and account searching)
• Analytics tool (CSV export)
• API

Important Notes

1. Currently, the OS ID is only applicable to the Apparel, Accessories, Footwear, and Home Textiles industries. If your facility is in these industries, you must select your industry in your account profile to see the feature of OS ID linking. If your facility is not in these industries (i.e. if it is in the toy or food and beverage industries), you won’t be able to see the feature to link an OS ID.

2. If you have any questions about the OS Hub, visit: https://info.opensupplyhub.org/faqs.